Find quick answers about our San Diego carpet, rug, and floor cleaning services, eco-friendly steam extraction process, pricing, and home preparation.
Below are answers to the most common questions regarding our cleaning technology, team standards, and service scope.
We use IICRC-certified high-heat, truck-mounted hot water extraction (steam cleaning). This deep-cleans fibers, removing embedded soil, stubborn stains, pet odors, and allergens without leaving sticky residues behind.
All work is handled directly by our in-house, uniformed, and background-checked specialists. We never use third-party subcontractors, ensuring consistent 5-star quality on every job.
Carpets are deep-cleaned on-site using truck-mounted steam extraction. Delicate area rugs, such as wool, silk, or handmade Oriental rugs, receive specialized, fiber-safe washing and gentle dust removal to preserve fragile dyes and textures.
Below are details on our fast drying procedures, safety standards for pets and children, and simple steps to prepare your home before our arrival.
Most carpets dry within 2 to 6 hours. We accelerate drying on-site by using commercial-grade high-velocity air movers during your service to pull out maximum moisture before we leave.
Yes. We use eco-friendly, non-toxic, and green-certified solutions that are residue-free and completely safe for your entire family, pets, and delicate interior fibers once dry.
We ask that you clear the floor of small personal items, toys, shoes, and breakable decor. Our team handles the heavy lifting of standard furniture and sets up all necessary equipment.
Yes, but we recommend wearing clean, rubber-soled shoes or clean socks, and keeping pet paws off the carpet until it is fully dry to prevent re-soiling while the fibers settle.
Below are details regarding our pricing structure, our 14-day service guarantee, and the communities we serve.
No. We practice radical transparency with honest, upfront pricing. You receive a detailed quote before any work begins, with zero sales pressure or bait-and-switch tactics.
If a treated stain or spot reappears within 14 days of your service, our team will return to your home and re-clean the area completely free of charge.
Pricing depends on the total square footage, the condition of the surface, and the material type of your rugs or carpets. Contact us at 619-431-3183 or request a free quote online for an instant, accurate estimate.
We serve homes and commercial properties throughout San Diego County, including Downtown San Diego, Hillcrest, Mission Hills, Chula Vista, Carlsbad, El Cajon, Encinitas, Escondido, La Mesa, Poway, Oceanside, and Santee.
